Troubleshooting

Troubleshooting

How to solve issue with the payment?

If you have any problem while making the payment, please read the article below:

Reasons for stuck payment:

 Problem with saved payment method: Try deleting the card and reading the card details correctly if you are facing any problem with the saved card.

 Incorrect CVC code: There is a three-digit pin behind your card please ensure that you enter the correct number while making the payment.

 Using VPN: Avoid using VPN (Virtual Private Network) while making payments on FINXL.

 Failure Due to transaction limit: There might be transactional or usage limit with your card please ensure that you do not cross that limit before making transaction otherwise you won’t be able to make payment.

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