Troubleshooting
Student Topics
Troubleshooting
How to solve issue with the payment?
If you have any problem while making the payment, please read the
article below:
Reasons for stuck payment:
Problem with saved payment method: Try deleting the card and
reading the card details correctly if you are facing any problem with the
saved card.
Incorrect CVC code: There is a three-digit pin behind your card
please ensure that you enter the correct number while making the payment.
Using VPN: Avoid using VPN (Virtual Private Network) while making payments on
FINXL.
Failure Due to transaction limit: There might be transactional or
usage limit with your card please ensure that you do not cross that limit
before making transaction otherwise you won’t be able to make payment.
Problem login into your account.
Enter correct email id and password
If not registered, register first.
If you have forgotten your password, please click on forget password.
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