Certificate of Completion


When you complete a paid Finxl course, you will receive a certificate of completion, which you can share with your friends, relatives, co-workers and potential employers. Certificates of completion help demonstrate your accomplishments, but please note Finxl is not an accredited institution, and as a result, the certificates cannot be used for formal accreditation.

Please note: free courses and courses that only include practice tests do not offer a certificate of completion.

When all the curriculum items of a course have been completed, a green trophy will appear above the course player, and you will see a notification indicating the certificate of completion is ready. Click on the trophy to view the certificate.

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Certificates can be saved as a .pdf or .jpg file so that you can easily share your accomplishment. In addition, certificates can be shared on Facebook, Twitter, and LinkedIn directly from Finxl. The certificate will look something like this:

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Certificates of completion can be accessed at Finxl.com and the mobile site, but not through the mobile apps. If you've completed a course on the mobile app please log into Finxl.com through a browser to access your certificate.


Certificate of completion: commonly asked questions

Below are commonly asked questions we receive regarding Finxl’s certificates of completion.


I finished my course but I still can’t access my certificate of completion. How come?

In order to receive your certificate of completion, each curriculum item must be marked as complete. Double-check the course curriculum in the course player to make sure each lecture and course item has a checkmark beside it and is marked as complete.

For steps on how to manually mark a lecture as complete, please click here.

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I’ve completed my course and the trophy has appeared, but when I click on it, I can’t see a certificate. Why?

Occasionally the system may need a few moments to generate a certificate of completion, after a course has been completed. Wait a couple of minutes and then try clicking on the trophy again. You may also need to refresh the page, or clear your cache and cookies, in order to see your certificate.


Do all courses offer certificates of completion?

No. Currently only paid, approved courses offer a certificate of completion. Free courses and courses that only include practice tests do not offer a certificate of completion.

If you have enrolled in a free course prior to March 17, 2020 you will retain access to your certificate of completion for those free courses only.


How can I change the language of my certificate of completion?

Certificates of completion are generated in the same language that is set for your account. If you need to change the language of your certificate, however, you can easily do so by following these steps:

1. When all of the curriculum items of a course are completed, click the green trophy on the course page to access your certificate.

2. Click on Update your certificate at the bottom right.

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3. Select the language you wish to change your certificate to and click Save Changes. A list of the languages we support for accounts can be viewed here.

4. We will send you an email to confirm when your updated certificate is ready. Please note it may take a few minutes to update the certificate’s language. You may need to refresh the page in order to see your updated certificate.


My certificate has my account’s username on it, instead of my real name. How can I change it?

Certificates of completion are generated using whatever name you entered when you created your Finxl account. If you need to change the certificate’s name, navigate to your certificate and click on Update your certificate as shown above.

Next, click Update your profile name to proceed to your profile page. Change your name there to what you want to be included on your certificate, and click Save. Then click Save changes on the certificate page to reset your certificate.

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We will send you an email to confirm when your updated certificate is ready. Please note it may take a few minutes to update the certificate’s name. You may need to refresh the page in order to see your updated certificate.


Can I change the formatting of my certificate of completion? Or add an image?

Unfortunately, certificates are created using a template, and there is no way to change the formatting for them at this time. If you would like to submit this as a feature request, please do so by clicking here.

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